Care & Cleaning
Keep it fresh, keep it ready.
Caring for your Tennis Ball Pleasure device takes 30 seconds. Here's the routine—before, after, and every so often—so it stays as good as the day you got it.
Before each use
1 · Wash hands
Warm water and fragrance-free soap. Skip anything with antibacterial alcohol — it can dry the silicone surface over time.
2 · Rinse the device
30 seconds of warm running water. If you'd like, a drop of mild fragrance-free cleanser (we include one)—never use rubbing alcohol or abrasives.
3 · Pat dry
Soft cotton or microfiber. Both Ace and Smash are IPX7, so a few water droplets are fine, but dry the charging port before docking.
After each use
Rinse → cleanser → rinse
Quick warm rinse, a drop of toy cleanser, gentle massage with fingertips, full rinse. 60 seconds total.
Air dry on the included tray
Don't dry near a heater or in direct sun—UV degrades silicone over years. Counter or shelf is perfect.
Store in the silk pouch
Every device ships with a breathable pouch. Keep the device alone, away from other silicone products, to prevent any cross-reactivity.
Maintenance specs
Fully submersible 1m / 30 min
Daily clean ritual
Recommended deep clean cadence
Max water temperature
Charging & storage
The Ace and Smash charge via the included magnetic base—no exposed contacts, dust-resistant, water-safe. A full charge takes 90 minutes via USB-C and lasts up to 120 minutes of use.
Travel: the included silk pouch is TSA-friendly. We recommend the travel lock (hold the button for 5 seconds) to prevent accidental wake-ups. Storage long-term: if you're not using it for a few weeks, top up to ~50% charge before storing—keeps the battery healthy.
Something feels off—quieter than usual, slow to charge, or a small mark on the surface? Email [email protected] with your order number and a photo. We'll diagnose and replace under warranty if needed.